Catching up on some RSS today - came across a…
Reviews: Nokia, HTC & Apple
For the past two months I’ve been with out my trusty iPhone. And sure, a devastating issue for anyone addicted to being validated (Twitter) and minutia (Facebook) of daily life.
But what an eye opener. I tried both the HTC Nexus One and the Nokia N8.
Let’s start with Nokia.
Now, I’m am (was) a big fan of Nokia ever since m first 3210, my 8250 and most recently my Nokia e61i. All great phones on some great software for their time.
But Nokia, how dare you ever consider the Nokia N8 a touch screen mobile phone. I honestly would rather to have an ice pick through each hand than use this pile of plastic rubbish, ever again.
Trying to make Symbian a touch screen operating system is like using glue to hold steel together. It was not, and still isn’t designed for the intuition of a total-touch screen device. No clear user paths, poor interface, no battery life, crap email functionality, and data input (the linchpin of access devices) is an utter nightmare.
The HTC was better, but still, the Android OS gave no sense of “environment” the same way iOS does. You don’t really feel like you belong anywhere. I found everything clunky and the touch was very unnatural.
So, here I am, back at Apple. Where they look at the massive crack in the screen and pull my customer record. And guess what? They reward me for my loyalty (read occasional fanboyism). They replace my phone with a complimentary device and send me away happier than ever.
Great phone, supported with amazing customer loyalty recognition. If only other phone companies could get this right.
I know why Apple are winning, I know why I’m an advocate of what they do. But I don’t know what Nokia were thinking.