Who Cares? Social Internet Spaces and Your Business
Social media is giving your customers a space to voice their opinion. It's giving them an audience. It's impossible to ignore and I think what we're seeing this year, and especially after the market crash, is that you can't fake this anymore. If you're product or service isn't up to scratch then people are going to be able to talk about it -- to people who actually care. So why are so many businesses hesitating? More to the point: why are businesses still ignoring these conversations? Why are they failing to participate? The fear of the unknown. Lucky there are people hear ...
