The Aftermath – oh yes, they keep screwing this up.
On the same day: Got a strange email from Vodafone telling me that I’m NOT on a plan that includes data. Seriously, what the fuck? I spent the morning on hold to get these costs removed, and they were, because I was entitled to the 500MB.
I [...]
..the fact that such a gross error was allowed to occur and offend a loyal customer, and then firing the cowering underling responsible…
Part 2 of 4 from: iPhone, Vodafone and my $800 bill
I’ve been a Vodafone customer for about 2 years on a $79 cap. I’m used to the amount of text and calls that [...]
Do you have an enormous bill from your Vodafone or new iPhone? Do you have unexplainable data charges under your shiny new cap/contract/strangle hold?
Well I sure did – even after the order screw up. And it made me angry, really angry - with the fury of a thousand fiery suns.
The next 3 posts will discuss my battle with Vodafone, [...]
