Social CRM is the use of customer data and insights…
Making social media and music work.
A few weeks ago Mozilla announced the best add-ons for Firefox 3 – and one of them again identifies with the fact that we cannot simply create services. We need to make them as accessible as possible.
Last.fm already have an iPhone app, and now they have a great Firefox add-on called Fire.fm. If you’ve never heard of Last.fm – it’s a must for any music lover. It’s a social network for music – and like any useful service it uses the information in a valuable and engaging way:
It allows you to connect people who have similar tastes, and it recommends music and videos after analysing what you have been listening to.
How does it get the information? Through a simple widget that tracks your iPod, iPhone and iTunes (plus other services) and counts what you’re listening to. It then builds daily, weekly, monthly and all-time charts of your favourite artists.
You’ll see that I’m using their plugins and I’m actually able to display what albums I’ve been listening to right here on my blog.
If you’re already a user, or about to sign up, add me – always looking for more great music.